w5505 Terms & Conditions — Your Rights and Responsibilities on Our Platform

These Terms & Conditions ("Terms") govern the relationship between w5505 and any individual ("Player", "User", "you") who accesses or uses the w5505 website, its subdomains, mobile interfaces, and all associated services. By registering an account on w5505, you confirm that you have read and agreed to these Terms, our Privacy Policy, and our Responsible Gaming Policy — all of which are incorporated by reference into this agreement.

w5505 reserves the right to update, modify, or replace any part of these Terms at any time. Changes will be communicated via a notice on the platform and will take effect immediately upon publication. Continued use of the platform after any amendment constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

These Terms apply to all products and services offered on the w5505 platform, including but not limited to: sports betting (cricket, football, kabaddi, and other sports), live casino games, slot games, fishing arcade games, virtual sports, and any promotional or bonus offerings. Specific games or products may carry additional rules which supplement these Terms — in the event of conflict, the specific product rules take precedence with respect to that product only.

w5505 operates as a safe and reliable entertainment platform. We use SSL encryption across all pages and transactions, and we work exclusively with internationally audited and certified game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All games available on w5505 are provably fair and independently certified for RNG (Random Number Generator) integrity.

To register and maintain an active account on w5505, you must satisfy all of the following eligibility criteria at all times:

• Age: You must be at least 21 years of age. w5505 strictly prohibits participation by individuals under 21. Age verification documents may be requested at any time, and accounts where the player cannot confirm they are 21 or older will be suspended immediately.
• Residency: You must be physically located in a jurisdiction where online betting and casino activities are not explicitly prohibited under applicable law. It is your sole responsibility to determine whether your use of the platform is lawful in your jurisdiction.
• Capacity: You must be a natural person with full legal capacity to enter into binding agreements. Accounts registered on behalf of third parties, corporations, or organisations are not permitted.
• Single Account: Each individual may hold only one registered account on w5505. Opening multiple accounts — whether under the same name, address, device, payment method, or IP address — is strictly prohibited. Duplicate accounts will be closed and associated funds may be forfeited.
• Accurate Information: All registration information you provide must be truthful, accurate, and up to date. You must promptly update your account details if they change. Providing false or misleading registration information is grounds for immediate account termination.
• Not Self-Excluded: You must not be subject to a self-exclusion agreement or voluntary ban on your account. Attempting to register a new account while self-excluded is a breach of these Terms.

w5505 reserves the right to request identity verification documents — including a government-issued national ID, passport, or driving licence, as well as proof of address and proof of payment method ownership — at any stage of the account lifecycle, including at registration, before processing a withdrawal, or at any time during account activity. Failure to provide satisfactory verification documents within a reasonable timeframe may result in account restriction or closure.

You are solely responsible for maintaining the confidentiality and security of your w5505 account credentials, including your username, password, and any OTP (one-time passcode) codes associated with your account. You agree to take all reasonable steps to ensure that your login credentials are not disclosed to any third party.

w5505 employs 256-bit SSL encryption across all pages and transactions to protect your data in transit. We also enforce OTP-based two-factor authentication for logins from new devices or unusual locations, and we apply account lockout policies after repeated failed login attempts. However, these security measures supplement — not replace — your own responsibility to keep your credentials secure.

• Do not share your account password with anyone, including w5505 support staff. Our staff will never ask for your password.
• Do not use the same password for w5505 as you use for other websites or services.
• Log out of your account when using a shared or public device.
• Notify w5505 support immediately at [email protected] if you suspect that your account has been accessed without your authorisation.
• Do not allow any third party to access or operate your account on your behalf. All bets and transactions made through your account are your sole responsibility, regardless of who placed them.

w5505 will not be held liable for any loss, damage, or harm resulting from your failure to maintain account security or from your voluntary sharing of account credentials with a third party. In cases of suspected unauthorised access, w5505 reserves the right to freeze your account pending investigation and to require additional identity verification before restoring access.

All financial transactions on the w5505 platform are conducted in Bangladeshi Taka (BDT). w5505 currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Additional payment partners may be added from time to time and will be reflected in the cashier section of your account.

Deposits: The minimum deposit on w5505 is ৳200. There is no maximum deposit limit imposed by the platform, though your mobile wallet provider may apply its own transaction limits. Deposits are credited to your w5505 account balance in real time in most cases. If a deposit is not reflected within 15 minutes, contact support with your transaction reference number.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawal requests are typically processed within 15 minutes during normal operating hours (24/7, Bangladesh Standard Time). Processing times may be extended during periods of high volume or where additional verification is required. w5505 does not charge a fee for withdrawals on our side; however, your mobile wallet provider may apply its own charges.

• Withdrawals will only be processed to a payment method registered in the same name as your w5505 account. Third-party withdrawals are strictly prohibited.
• KYC (identity verification) must be completed before your first withdrawal is processed. This is a one-time requirement unless your account details change.
• w5505 reserves the right to request additional documentation before processing any withdrawal that triggers our internal risk management thresholds.
• Funds held in your account do not accrue interest. w5505 is not a financial institution and your account balance is not a deposit in the banking sense.
• Deposit bonuses or promotional credits may carry wagering requirements that must be met before the associated funds become withdrawable. See Section 5 for details.
• In cases of suspected fraud, money laundering, or bonus abuse, w5505 reserves the right to withhold withdrawal processing pending investigation and, if misconduct is confirmed, to forfeit the relevant funds.

w5505 offers a range of bonuses and promotional incentives to both new and existing players. All bonuses are subject to the specific terms published alongside each promotion, and to the general bonus rules set out in this section. In the event of any conflict between a specific promotion's terms and these general Terms, the specific promotion terms shall prevail.

• Wagering Requirements: Most bonuses carry a wagering requirement — a multiplier specifying how many times the bonus amount (and in some cases the deposit amount) must be wagered before a withdrawal can be made. For example, a ×20 wagering requirement on a ৳1,000 bonus means ৳20,000 in qualifying bets must be placed before any bonus-derived winnings become withdrawable.
• Validity Period: All bonuses have a defined validity window during which the wagering requirements must be completed. Unused bonus funds and unmet wagering requirements expire at the end of this window and are automatically removed from the account balance.
• Game Contributions: Different games contribute different percentages towards wagering requirements. Slot games typically contribute 100%; live casino games, table games, and sports bets may contribute a lower percentage or not at all. The specific contribution rates are stated in each promotion's individual terms.
• Maximum Bet: While a bonus is active, the maximum single bet from bonus funds is restricted (typically ৳500 per spin or round, unless otherwise stated). Placing bets exceeding this limit while a bonus is active may result in forfeiture of the bonus and any associated winnings.
• Bonus Abuse: Any player found to be abusing bonus offers — including but not limited to registering multiple accounts to claim the same offer, placing opposing bets to reduce risk while meeting wagering requirements, or using bonus funds in a manner clearly not intended — will have their bonus forfeited and their account suspended. w5505 uses automated systems to detect bonus abuse patterns.
• Right to Modify or Withdraw: w5505 reserves the right to modify the terms of, suspend, or withdraw any bonus or promotion at any time and without prior notice. This does not affect bonuses that have already been claimed and are actively in use.

All betting and gaming activity on w5505 is governed by the rules of the specific sport, event, or game in question, as published within the game interface or sports betting section. The following general rules apply across all products:

• All bets are final once confirmed. w5505 does not accept requests to cancel or amend a bet after it has been placed and accepted by the system, except in the limited circumstances described below.
• In the event of a technical error — including server failure, software malfunction, or data feed interruption — w5505 reserves the right to void affected bets and return stakes to the player's account. This is a protective measure for both the platform and the player.
• Odds and prices quoted on sports betting markets are subject to change up to the point of bet placement. The odds confirmed at the time of bet acceptance are the odds that apply to that bet. w5505 does not honour odds that were displayed in error due to system or data feed faults.
• Live (in-play) betting markets are subject to suspension and re-opening in real time based on match events. Bets placed during a market suspension will not be accepted. If a bet is placed immediately before a suspension and there is ambiguity about whether the bet was accepted before or after the event triggering the suspension, w5505's decision on the outcome of that bet is final.
• All casino games on w5505 use certified Random Number Generators (RNG) or live dealer streams. Game results are determined by the game engine in a provably fair manner. w5505 does not manipulate game outcomes.
• Maximum payout limits apply across all betting and gaming categories. Maximum single-bet payouts are stated within the relevant game or betting product interface. No single winning claim will be paid out in excess of the stated maximum, regardless of the mathematical outcome of the bet or game.

w5505 reserves the right to restrict, limit, or close any betting market, game, or product at any time. Decisions made by w5505 regarding the settlement of bets, resolution of disputes, or interpretation of betting rules are final and binding. In the event of a dispute, the matter should be escalated in writing to [email protected] within 7 days of the relevant event. w5505 will provide a written response within 10 business days.

The following activities are strictly prohibited on w5505 and will result in immediate account suspension, permanent termination, forfeiture of funds, and where appropriate, referral to relevant law enforcement authorities:

• Fraudulent Activity: Any attempt to defraud w5505 or other players, including the use of stolen payment credentials, chargebacks following genuine transactions, or deliberate exploitation of software bugs or errors for financial gain.
• Money Laundering: Using the w5505 platform to disguise the origin of illegally obtained funds. All suspicious transaction patterns are monitored and reported as required under applicable financial crime prevention standards.
• Collusion: Co-ordinating with other players to gain an unfair advantage in poker, live casino games, or any other multi-player format. This includes sharing hand information, signalling strategies, or deliberately losing to transfer funds between accounts.
• Use of Automated Software: Using bots, scripts, artificial intelligence tools, or any automated software to play games, place bets, or interact with the w5505 platform in place of genuine human play.
• Manipulation of Game Outcomes: Any attempt to influence, exploit, or manipulate the outcome of any game or sporting event available on w5505, including insider trading on live sports events.
• Underage Access: Accessing w5505 if you are under 21 years of age, or facilitating access by a person under 21 years of age.
• Multiple Accounts: Registering or operating more than one account, whether for the purpose of claiming multiple bonuses, circumventing account restrictions, or any other reason.
• Abusive Behaviour: Threatening, harassing, or using abusive language towards w5505 staff members or other platform users via any communication channel.

w5505 is firmly committed to promoting responsible gambling practices. Gambling is intended to be an enjoyable form of entertainment, and we recognise that for some individuals it can become a source of harm. w5505 provides the following responsible gaming tools to all players, accessible from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your w5505 account. Limit reductions take effect immediately; limit increases are subject to a 7-day cooling-off period.
• Loss Limits: Cap the amount you can lose over a specified period. Once your loss limit is reached, you will be temporarily unable to place further bets until the limit period resets.
• Session Time Reminders: Set alerts that notify you when you have been playing for a specified duration, so you can make an informed decision about continuing.
• Cooling-Off Period: Temporarily suspend your account for a defined period (24 hours to 6 weeks) if you feel you need a break from gambling. During a cooling-off period, you will not be able to log in or place bets.
• Self-Exclusion: Permanently or indefinitely close your w5505 account if you feel that your gambling is out of control. Self-exclusion requests are processed immediately and cannot be reversed for a minimum of 6 months. During the exclusion period, you will be removed from all marketing communications.

w5505 enforces a strict 21+ age restriction on all real-money activity. If you have concerns about your own gambling or that of someone you know, please contact our support team at [email protected] or visit the Responsible Gaming page for detailed guidance and support resources.

All content on the w5505 platform — including but not limited to the website design, layout, graphics, logos, text, software, source code, game interfaces, and promotional materials — is the intellectual property of w5505 or its licensed content suppliers (including game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi). All rights are reserved.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the w5505 platform for your personal, non-commercial entertainment purposes only. This licence does not permit you to:

• Copy, reproduce, distribute, or republish any content from the w5505 platform without prior written consent.
• Reverse engineer, decompile, or disassemble any software used to operate the platform.
• Frame or mirror the w5505 website on any other website or platform.
• Use any w5505 branding, logos, or trademarks without express written authorisation.
• Scrape, harvest, or extract data from the platform using automated tools.

Any unauthorised use of w5505's intellectual property constitutes a material breach of these Terms and may give rise to legal action. Game content provided by third-party studios is governed by those studios' own intellectual property rights; w5505 does not grant any licence to that content beyond what is necessary for your personal use of the platform.

To the fullest extent permitted by applicable law, w5505 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

• Your use of, or inability to use, the w5505 platform or any part of it.
• Any interruption, suspension, or termination of the platform or any service offered thereon.
• Any error, inaccuracy, or omission in the information published on the platform, including odds, game results, or account balance displays.
• Unauthorised access to your account resulting from your own failure to maintain security.
• Any loss of funds arising from your voluntary gambling activity on the platform.
• Technical failures of third-party payment providers (bKash, Nagad, Rocket, Upay) that result in delayed or failed transactions.

Nothing in these Terms shall limit w5505's liability for fraud, death or personal injury caused by our negligence, or any other matter where limitation of liability is prohibited by law. You acknowledge that gambling carries a risk of financial loss and that w5505 is not responsible for gambling losses incurred through your use of the platform, provided that the platform has operated in accordance with these Terms.

w5505 collects, processes, and stores personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

The personal data we collect includes: registration information (name, date of birth, contact details), identity verification documents, transaction records, device and browser information, and gameplay activity logs. This data is used for account management, fraud prevention, regulatory compliance, customer support, and (where you have opted in) marketing communications.

w5505 does not sell your personal data to third parties. We share data only with service providers necessary for platform operation (payment processors, KYC verification providers, game studios) and as required by applicable law. All data is stored securely using industry-standard encryption and access controls.

You have the right to request access to, correction of, or deletion of your personal data by contacting [email protected]. Please refer to our Privacy Policy for full details of your data rights and how to exercise them.

w5505 reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via a notice displayed prominently on the platform and, where applicable, via email to the address on file. Amendments take effect immediately upon publication unless a later effective date is specified. Your continued use of the platform following notification of any amendment constitutes your acceptance of the revised Terms.

w5505 reserves the right to suspend or terminate your account at any time, with or without prior notice, if you have breached these Terms, if we have reasonable grounds to suspect fraudulent or criminal activity, or if continuing to provide services to you would conflict with our legal or regulatory obligations. In the event of account termination for breach, w5505 may forfeit any remaining balance in accordance with the severity of the breach.

You may close your w5505 account at any time by contacting [email protected]. Any real-money balance remaining in your account at the time of closure will be returned to your registered payment method after standard verification checks have been completed, provided that no outstanding disputes or investigations are pending.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the jurisdiction in which w5505 operates. For players located in Bangladesh, it is your responsibility to ensure that your use of this platform is lawful under the laws of Bangladesh and the specific regulations applicable in your area.

Any dispute between you and w5505 that cannot be resolved through our internal dispute resolution process (see Section 6) shall be referred to binding arbitration. Both parties agree to waive any right to a jury trial or to participate in a class-action lawsuit in connection with any dispute arising from these Terms or your use of the platform.

If any provision of these Terms is found by a competent authority to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions of these Terms shall continue in full force and effect.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or about any aspect of the w5505 platform, please contact our support team using the details below. We aim to respond to all written enquiries within 10 business days.

• Support Email: [email protected] (plain text — not a clickable link)
• Support Hours: 24/7, Bangladesh Standard Time (UTC+6)
• Response Time: Within 10 business days for formal written complaints; within 2 hours for general support queries during normal hours
• Language: English — our support team responds in English for all platform-related queries

For responsible gaming support, deposit limit requests, cooling-off periods, or self-exclusion requests, please mark your email subject line as "Responsible Gaming Request" so our dedicated team can prioritise your message. All such requests are handled with strict confidentiality.

w5505 is committed to resolving all player concerns fairly, transparently, and promptly. If you feel your complaint has not been resolved to your satisfaction after going through our internal process, you may seek independent advice or mediation through a recognised consumer dispute resolution body in your jurisdiction.